Price recommended repairs
Add parts, labour time, VAT and a clear recommendation to relevant advisory or urgent findings.
FOR INDEPENDENT GARAGES
Garage VHC software for customer reports and approved repair work
With customer VHCs enabled, create digital vehicle health checks for your own customers, explain recommended repairs with photographs and prices, and request approval online. Track authorised repairs through to completion and manage dealership assignments separately.
01
Use vehicle health checks with your retail customers
When customer VHCs are enabled for your garage, you can inspect your own customers’ vehicles, record findings and provide clear prices for recommended repairs.
The customer receives a secure report and can approve or defer each quoted repair online. Approved jobs appear in the authorised-work queue, with the inspection evidence and customer decision kept together.
VHCs for retail customers and dealership assignments are clearly labelled in a searchable register, with completed checks kept in the archive.
02
Turn inspection findings into approved repair work
Keep the evidence, estimate and customer decision connected to the same VHC.
Share a customer-friendly report
Send a secure report containing the recorded condition, measurements, photographs and quoted work.
Capture approval or deferral
Let the customer approve or defer each repair online and retain the submitted response with the vehicle record.
Track authorised repairs
See approved repairs in the authorised-work queue, mark them completed and preserve the original finding and decision history.
03
Record useful evidence at the point of inspection
Each check supports a traffic-light assessment, several fault descriptions, custom text and evidence photographs. Technicians can record tyre tread at outer, centre and inner positions and enter component-specific brake measurements.
The checklist follows a practical sequence from under-bonnet checks to wheels and brakes at mid-height, the underside at full height, and final interior checks. Every individual check has its own Fast pass action, so technicians can record no defect item by item without bulk-passing a complete section.
04
Manage inspections assigned by dealerships
Dealer work stays separate from the garage’s retail customer authorisation workflow.
Vehicle details arrive prepared
The dealership enters the registration, make and model, mileage and booking details before assigning the job.
Only assigned vehicles appear
Your garage does not receive access to other vehicles held by the dealership or another invited garage.
Dealer details remain protected
Garage users cannot alter the dealership’s vehicle or customer information.
Return completed preparation
Technicians add findings and evidence, complete authorised jobs, then close the job and return it to the dealer for review.
05
Follow dealer checklists or build your own
Every assigned health check arrives with the dealership’s checklist already attached. The garage records results, measurements, faults, notes and photographs using the checklist saved with that VHC.
The garage’s own customer VHCs can use a checklist tailored to its inspection process. Existing records retain the checklist that applied when they were created.
COMMON QUESTIONS
Frequently asked questions
Can an invited garage create its own health check?
Not inside a connected dealership workspace. Dealer vehicles must be created and assigned by that dealer. If customer VHC access is enabled for the garage’s own workspace, it can separately create and send VHCs for its own customers.
How can a garage use VHCs to recommend repair work?
The garage records the condition and evidence, prices relevant repairs and sends the customer a secure report. The customer approves or defers each item, and authorised work appears in the workshop queue for follow-up and completion.
What happens when a dealership invites the garage?
The garage gains a separate connection to that dealership. It sees only vehicles the dealership creates and assigns to the garage.
Can the garage change dealer-entered vehicle details?
No. The dealership controls the vehicle and customer fields. The assigned garage can add inspection information and complete the VHC.
Who controls the checklist?
The dealership controls the checklist on an assigned dealer VHC. The garage controls the template used for customer VHCs created in its own workspace when customer VHCs are enabled.
How does a garage return completed work to a dealer?
After every authorised preparation job is marked complete, the garage closes the job. Dealer VHC notifies the dealership, locks further garage changes and lets only the dealership reopen the workshop job.
Keep inspections, repair approvals and workshop jobs together.
Sign in to complete dealership assignments or manage inspections and repairs for your own customers.
Sign in to your garage workspace